Terms & Conditions

The purpose of this Privacy Agreement is to show you how we collect, use, store and protect your personal information during your use of our overseas e-commerce platform for shopping and delivery services. Please read this Privacy Agreement carefully before using our services.

1. scope of application 

This Agreement shall apply to all shopping and delivery related activities on our overseas e-commerce platform, including but not limited to commodity browsing, ordering, payment, logistics distribution, etc.

2. Collection of personal information 

When you use our overseas e-commerce platform delivery service, we will collect the following necessary personal information:

1. Basic identity information: including your name, gender, date of birth, nationality, contact information (telephone number, email address), etc., so that we can communicate with you and confirm the order information.

2. Receiving address information: Your detailed receiving address, including national, provincial / state, city, district, street, house number and postal code, etc., for accurate delivery and logistics distribution.

3. Payment information: When completing the transaction, we will collect your payment related information, such as payment methods (credit card, debit card, third-party payment platform, etc.), payment account number, etc., but we will not store your complete payment password and other sensitive information.

4. Order information: including the product name, quantity, specification, order number, order time, order status, etc., for order management and tracking.

5. Logistics information: After the commodity delivery, we will collect logistics related information, such as logistics order number, logistics company name, transportation track, etc., so that you can check the distribution status of the order.

3. Use of personal information 

We use your personal information only for the purposes of:

1. Order processing and delivery: Use your personal information to confirm orders, arrange goods shipments, provide logistics distribution services, and communicate with you about order related matters if necessary.

2. Customer service: to handle your consultation, complaints, return and exchange requests, to provide you with timely and effective customer service.

3. Security guarantee: protect the security of our platform and your account, prevent and deal with fraud, infringement and other illegal behaviors.

4. Data analysis and service improvement: To conduct data analysis of the collected personal information, to understand your shopping habits and needs, and to optimize our platform functions and service quality.

4. The storage of the personal information 

1. Storage location: We will store your personal information on our servers, which may be located in your country or other countries. Regardless of the storage location, we will take the necessary security measures to protect your personal information.

2. Storage life: We will retain your personal information within the reasonable period required to complete order processing, shipping and related services. After your order is completed and the completion of the relevant services, we will delete or anonymize your personal information according to the requirements of laws and regulations and business needs.

5. Sharing of personal information 

1. We will not sell your personal information to any third party.

2. In order to complete the order delivery and logistics distribution, we may share your delivery address, order information and other necessary personal information with our logistics partners and other related service providers. However, we will enter into strict confidentiality agreements with these third parties to process your personal information and ensure their security in accordance with our regulations and the requirements of this Privacy Agreement.

3. We may disclose your personal information as required by law or required to protect our legitimate rights and interests (such as preventing fraud, complying with legal procedures, etc.).

6. Security and protection of personal information 

We take the following steps to secure your personal information: 

1. Technical measures: use safe technical means, such as encryption, firewall, etc., to prevent your personal information from being illegally obtained, tampered with or leaked.

2. Management measures: to establish a strict internal management system, confidential training for employees, to ensure that only authorized personnel can access and process your personal information.

3. Security audit: regular audit and evaluation of our information security system to timely find and solve potential security problems.

Vii. Your rights 

1. Access: You have the right to access the personal information we collect about you and ask us to correct or supplement inaccurate information.

2. Delete right: You have the right to ask us to delete your personal information in accordance with the laws and regulations.

3. Restriction power: You have the right to restrict our handling of your personal information, for example if you believe that our handling is against the law or your will.

4. Withof consent: You have the right to withdraw your previous consent to us to use your personal information, but this may affect our continuing to serve you.

Viii. Change of the Agreement 

We may make changes to this Privacy Agreement based on changes in laws and regulations, the development of our business, or other reasonable reasons. We will publish the changed protocol on the platform and notify you in an appropriate manner. If you continue to use our services, you agree to accept the changed agreement.

Nine, contact us 

If you have any questions, comments, or suggestions about this Privacy Agreement or our Personal Information Processing behavior, you may contact us in the following ways:

Email address: wm@qyswf.com

Tel.: + 86 4008072289

We will respond and handle your questions after receiving your feedback.

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The agreement took effect on March 1,2015